Truck dispatch fee: 5%, 7% or 4% of gross. Nothing hidden.
- 5%StandardA $6,000 week costs $300.
- 7%New MC, 26 ft box truck, hotshotA $4,000 week costs $280.
- 4%Fleet, 2+ trucksThree trucks grossing $18,000 cost $720.
What the fee covers
Everything on the desk is included. These are never charged.
Included in the fee
- Load sourcing on the major boards and direct broker contacts
- Rate negotiation on every load, extras included
- Broker calls, check calls and delivery updates
- Dock appointments booked after your yes
- Carrier packet setup with new brokers
- Detention, layover and lumper claims
- Deadhead and backhaul planning
- A weekly earnings report
Never charged
- Setup or onboarding fee
- Monthly minimum
- Cancellation fee
- Weeks you don't haul
- Markups or hidden cuts on the rate
Included means included. The phone time with brokers, the counter-offers, the carrier packets for a new broker and the claim you file after a five-hour wait at a cold dock all sit inside the same percentage. You won't see a line item for a check call or a charge for adding a broker to your list.
The never-charged list matters just as much. A dispatcher who bills a monthly minimum gets paid when your truck sits. A cancellation fee keeps you around when the loads aren't good. We skip both, so the only way we earn is when you haul a load you agreed to.
The three rates
Which rate is yours
Your rate depends on three things: how many trucks you run, how old your authority is, and what you drive. If more than one applies, the lower fleet rate wins once you have two or more trucks on the desk.
- 5%
Standard
One truck with authority older than 6 months, on semi equipment: dry van, reefer, flatbed, step deck, power only, car hauler, dump, oversize, hazmat and tanker.
EXAMPLE: A $6,000 week costs $300.
- 7%
New MC, 26 ft box truck, hotshot
Authorities younger than 6 months, 26 ft box trucks (dry or reefer box) and hotshots. A new MC on semi equipment moves to the standard rate automatically at 6 months.
EXAMPLE: A $4,000 week costs $280.
- 4%
Fleet, 2+ trucks
Two or more trucks under one authority, any mix of equipment. Every truck in the fleet is billed at this rate.
EXAMPLE: Three trucks grossing $18,000 cost $720.
Why 7% for box trucks and hotshots? Their loads are often shorter and lower in dollars, so finding a full week takes more calls, more partials and more broker setups per dollar earned. The extra point covers that work honestly instead of hiding it in a weekly fee.
Two situations at once? A new MC running two trucks pays the 4% fleet rate on both, because the fleet rate wins. A single hotshot with an older authority stays at 7%, since the equipment sets that rate.
What one point is worth. On a truck grossing $6,000 a week for 48 weeks, every percentage point of dispatch fee is about $2,880 a year (EXAMPLE). That is why the gap between 5% and a 10% dispatcher matters, and why it's worth asking exactly how any dispatcher calculates the number.
Starting a new authority on a semi? You pay 7% while the MC is under 6 months old, then 5% from the next load after it turns 6 months, with no paperwork from you.
Fee calculator
Run your own week
- Fee / week
- $300
- You keep
- $5,700
- At 10%
- $600
- $300 more per week
- Flat $250/wk
- Cheaper
- $50 less than 5%
Fee is 5% of gross load revenue, only on loads you haul. No setup fee. Month-to-month, cancel with 30 days notice.
Read the result in two parts. The top row shows the fee and what you keep at your rate. The bottom row compares that with a 10% dispatcher and with the flat fee you entered. If the flat fee comes out cheaper for your numbers, it says so. A dispatcher who earns the percentage has to earn it with better loads, and that is the deal we want you to judge us on.
How much do dispatchers charge?
Three ways dispatchers bill, side by side
Before you pick any dispatcher, know which model you are buying. Percentage fees commonly land somewhere between 8% and 12% of gross. Flat weekly fees and per-load fees exist too. None is automatically better.
| Model | How it works | Good when | Watch out for |
|---|---|---|---|
| Percentage of gross | A set share of each load's rate | Your weeks vary, or you take home time | High percentages, or fees taken on net instead of gross |
| Flat weekly fee | The same amount every week | You run steady, high-grossing weeks | Paying it on weeks you sit, and less reason for the dispatcher to push rates |
| Per load | A fixed amount for each load booked | You run a few long, high-paying loads | Pressure to stack many short, cheap loads |
Whatever the model, ask any dispatcher three questions: is the fee on gross or net, who receives the rate confirmation, and can you turn down a load without a penalty. Our answers are gross, you, and yes.
Red flag: Fee on net
Taking the percentage after your fuel and expenses sounds smaller but is hard to check. Gross is on the rate con.
Red flag: Rate con to the dispatcher
If the broker's confirmation goes to the dispatcher instead of you, you can't see the real rate.
Red flag: Forced loads
If saying no to a load costs you a fee or a lecture, the dispatcher is booking for their numbers, not yours.
Billing
How billing works, load by load
- 1
You haul the load
The rate on the broker's rate con, the one you signed, is the number the fee is based on. - 2
Extras get added
Detention, stop-off pay or layover we claim for you is added to that load's gross once the broker approves it. - 3
Weekly statement
Every load, its gross and our fee, listed line by line on your weekly report with miles and rate per mile. - 4
You pay the fee
Billed weekly for that week's loads only. A week off means a zero statement.
How lumper reimbursements are handled is spelled out in your dispatch agreement before you sign. If you factor, your factoring company pays you as usual, and our fee is billed to you separately on the weekly statement.
Disagree with a line? Every load on the statement links back to a rate con you signed and a delivery you made, so checking it takes a minute. If something is wrong, your dispatcher fixes it on that week's statement, not next month's.
Your loads, your rate con
The fee is on the rate you saw and approved
Every load comes to you with its rate before anything is booked. When you say yes, the broker sends the rate confirmation straight to your email, and you sign it yourself. That document is the number our fee is based on. We never mark up a load, take a side payment from a broker, or hide the real rate from you.
That also means a rate you turn down never costs you anything. Say no to a cheap load and we go back to the board. Say yes and you'll know the exact dollar amount of our fee before the truck moves.
See the full load cycleDispatch service cost: straight answers
Q01How much do truck dispatchers charge?
Q02Is the dispatch fee on gross or net?
Q03Do you take a fee on lumper reimbursements?
Q04What if I don't haul for a week?
Q05Do you charge a setup fee?
Q06Is a percentage fee better than a flat weekly fee?
Q07Does the fleet rate apply to every equipment type?
Q08Can I see the rate the broker pays?
Want a second opinion on the math? Try the dispatcher fee calculator or the dispatch ROI calculator. Running more than one truck? See small fleet dispatch. New MC? Start with new authority dispatch. Box truck owners can read 26 ft box truck dispatch.
Know your rate. Now see your loads.
Apply in about 2 minutes. No setup fee, no contract, and every load is your call.
Your fee
OF GROSS · NO HAUL, NO PAY